Syntiro Conference and Workshop Policies

Syntiro Conference and Learning Session Policies were updated in November 2010. Please pay special attention to the updates in the Payment section of these policies. Please feel free to call the our office (207) 685-3171 with any questions.

Registration Policy:

You may save time by registering yourself online. You will receive a confirmation email when your registration is complete.

Receipt of your registration will be considered confirmation that you agree to adhere to our Conference and Workshop Policies as stated in this document.

If your name does not appear on the attendance list upon arrival at the event we will assume that you did not complete your registration. You must fill out a registration form before you will be seated unless you can show us a registration confirmation. If the event is full you will not be able to attend. We recommend that you take your printed confirmation of registration to the event in order to avoid any misunderstandings.

Anyone registering after the deadline will be considered a late registration and must pay the registration fee plus a $10.00 late fee. If you want to register prior to the event, but after the deadline, you may email This email address is being protected from spambots. You need JavaScript enabled to view it.  and she will assist you in registering if there is space available.

You will receive an emailed confirmation that you have registered when your registration is received. If you don’t receive a confirmation, please email This email address is being protected from spambots. You need JavaScript enabled to view it.  to be sure that you are registered.

We do not take registrations over the phone.

 

Payment Policy:

Payment is appreciated prior to the conference or workshop. Checks, money orders, and credit card information may be mailed to Syntiro, 11 South Road, Readfield, ME 04355. Paper registrations may be mailed, or faxed to 207 226-2300. 

Please note that mailed and faxed registrations take longer to process and could hurt your chances of getting into an event that has limited registrations. 

You will be responsible for payment in the event that we do not receive payment from your employer. Receipt of your registration will be considered confirmation that you have permission to attend the event (if needed).

 

Cancellation and Substitution Policy:

If WE need to cancel an event, for any reason, we will refund all of your money. We will notify you by email and by phone, using the information that you have provided with your registration, if the event is cancelled.

If YOU choose to cancel your registration any time up to 72 hours prior to the start of the event, for whatever reason, you will be issued a refund minus a nonrefundable processing fee equal to 20% of the cost of the workshop or conference. You may cancel by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. . You will receive a confirmation email which you should save as proof of cancellation. If your payment has not been processed you will be billed for the amount of the nonrefundable fee.

If you choose to cancel your registration after the 72 hours, for whatever reason, you will receive a credit toward another event, minus the nonrefundable fee of 20%. There will be no refunds issued for cancellations closer than 72 hours prior to the start of the event.

We do not accept cancellations by phone. We will continue to accept substitutions at any of our events. If you are sending someone in your place please be sure that they take printed confirmation of your registration with them.

 

Walk-in and Wait List Policy:

Walk-in Policy: 

Walk-ins will still be accepted. For events with a limited number of participants we recommend that you call the Syntiro office to see if there is still space available. There will be a late registration fee of $10.00 added to the event fee. If you are taking a check as payment please be sure that the late registration fee is reflected in the amount. 

Wait List Policy:

You will be notified if you are on a workshop or conference wait list and a seat opens up. You will not have to pay a late fee but you will be expected to adhere to all other conference and workshop policies.



Please feel free to call the Syntiro office at (207) 685-3171 or 1 (866) 291-0004 with any questions.

 

Syntiro | 11 South Road Readfield, ME 04355 | p: 1.866.291.0004 or 207.685.3171 | f: 1.866.883.9271

Syntiro is an equal opportunity employer (EOE).

 
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