Fundamentals of

Emotional Intelligence

#1 Self Awareness

being with what is happening rather than being lost in it

#2 Handling Emotions

owning appropriate emotions, feeling that is proportional to circumstance, managing moods

#3 Self-motivation

putting off gratification, regulating our moods so that they facilitate rather than impede thinking, motivating ourselves to try and try again in the face of setbacks, finding ways to enter a "flow" state and so perform more

effectively

#4 Empathy

the ability to sense how someone else feels (90% of an emotional message is non-verbal)

#5 Social Skills

the art of relationships - people skills (listening skills, assertion skills, conflict resolution skills, collaborative problem-solving skills) using cooperative learning structures like think/pair/share gives opportunity for active listening, conflict resolution, etc.

Developed by Corda Ladd & Kathryn Markovchick